Essential Leadership Skills 8 hours
o Discover your personality style and apply this knowledge to improve work. relationships
o Communicate effectively with different personality types to improve engagement, to influence others and to build trust
o Resolve conflict among team members and peers-remove long standing conflicts and improve constructive conflicts
o Give effective positive and constructive feedback
o Act in a Team Building Challenge- An exercise in inclusion and adjustment
o Increase a positive work environment for an overall more effective work life
o Each student determines their work-style and explores the strengths and weaknesses of that style.
o Students recognize the personality of others and adjusts their communication styles to work more effectively together.
o Students give feedback to “Moe Riley” a smart but conflict-generating employee, following the details in a case study.
o Students practice active listening to build trust and gain clarity.
o Team building exercise: group project to practice modifying behavior in groups bring out leadership and empowerment in others.
o Students look for ways to make their interactions and relationships more positive by adjusting a mindset.